Access to your Reservation 24/7

We know that you want access to your reservations at your convenience, so we have a client portal which gives you 24/7 access to view your full reservation details, including balance, due date and scheduled payments.

Make Payments

With our Client Portal, you'll be able to pre-authorize a payment at any time.
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View Payment History

You can view your payment history, which shows when your payments were made and your current balance.
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View Reservation Info

You can view your invoice, including charges, payments, balance due and due date. 

Update Credit Card

With our Client Portal, you can securely update our credit card at any time, from anywhere.

IMPORTANT: If you have a future dated payment listed in your portal, you must submit a pre-approved payment to update the credit card used for that payment.

Authorize a Payment

Log in to your Client Portal to view your itinerary, balance due, and payment history, and to authorize payments.​​​​​​​

  1. Go to Trip Management → My Trips
  2. Click View on the trip you want to pay
  3. Select Pre-Approve Payment
  4. Choose a card on file or Add a Credit or Debit Card
  5. Enter the amount (format: 1234.56 — no $ or commas)
  6. Select the charge date
  7. Sign using the Full Name field, then click Submit

You may repeat these steps to use more than one credit card.

Having trouble accessing the Client Portal?

After attempting to log in, if you do not receive an email with your access code — or if you experience any issues entering the portal — please click here to request a new activation link.

For security purposes, your activation link is valid for 24 hours and must be accessed using the same email address where the link was delivered.

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California Seller of Travel Registration # 2089491-50. Registration as a seller of travel in California does not constitute the state's approval. Agent is not a participant in the Travel Consumer Restitution Fund. Florida Seller of Travel Registration # ST37113. Hawaii Seller of Travel License # TAR 7231. Iowa Seller of Travel - Travel Agency # 960. Washington Seller of Travel UBI # 602 775122. 
©2026 by John Heath Travel, LLC
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