We know that you want access to your reservations at your convenience, so we have a client portal which gives you 24/7 access to view your full reservation details, including balance, due date and scheduled payments.
Access to your Reservation 24/7
Make Payments
With our Client Portal, you'll be able to pre-authorize a payment at any time.
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View Payment History
You can view your payment history, which shows when your payments were made and your current balance.
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View Reservation Info
You can view your invoice, including charges, payments, balance due and due date.
Update Credit Card
With our Client Portal, you can securely update our credit card at any time, from anywhere.
IMPORTANT: If you have a future dated payment listed in your portal, you must submit a pre-approved payment to update the credit card used for that payment.
IMPORTANT: If you have a future dated payment listed in your portal, you must submit a pre-approved payment to update the credit card used for that payment.
Authorize a Payment
Authorize a Payment
Log in to your Client Portal to view your itinerary, balance due, and payment history, and to authorize payments.
- Go to Trip Management → My Trips
- Click View on the trip you want to pay
- Select Pre-Approve Payment
- Choose a card on file or Add a Credit or Debit Card
- Enter the amount (format: 1234.56 — no $ or commas)
- Select the charge date
- IMPORTANT: You must provide us with the security code for the card being used. You can place this in the comments section of the payment form.
- Sign using the Full Name field, then click Submit
You may repeat these steps to use more than one credit card.
FAQ
FAQ
How do I make a payment on my booking?
Payments are made by pre-approving a charge to your card. Log in to your portal, then:
- Go to Trip Management → My Trips
- Click View on the trip you'd like to pay
- Select Pre-Approve Payment
- Choose a card on file, or Add a Credit or Debit Card
- Enter the amount (format: 1234.56 — no dollar signs or commas)
- Select the charge date
- Sign in the Full Name field, then click Submit
Important: We'll need the card's security code (CVV) to process your payment. Please add it in the comments section of the payment form.
To pay with more than one card, just repeat these steps for each card.
My booking shows I'm paid in full, but I know I haven't paid yet.
Not to worry — this almost always means you have a future-dated payment scheduled. When a payment is authorized in advance (often at the time you first booked), your reservation reflects that upcoming charge even though it hasn't been processed yet.
If you'd like to change the amount, date, or card, just submit a new payment pre-approval using the steps in "How do I make a payment on my booking?" above. Once we receive it, we'll cancel the previous authorization.
There's a future-dated payment on my booking — how do I move it to a different credit card?
Simple — submit a new payment pre-approval on the card you'd like to use, following the steps in "How do I make a payment on my booking?" above. Once we receive your new authorization, we'll cancel the prior one, so you're only charged on the new card.
I added a new credit card to my profile. Is that all I need to do?
Not quite. Saving a card to your profile keeps it on file for later, but it doesn't authorize a payment on its own. To actually schedule or make a payment, you'll need to submit a payment pre-approval and select that card — see "How do I make a payment on my booking?" above.
I can't log in to the portal, or I'm not receiving my login code.
No problem — let's get you back in. Click here to request a new portal access link. We'll email you an activation link to log back in — typically within 24 hours.
My roommate and I want to pay with separate cards. How do we do that?
You sure can! Each of you can submit a separate payment pre-approval for the amount you'd like to cover. Just follow the steps in "How do I make a payment on my booking?" above — once for each card.
Having trouble accessing the Client Portal?
After attempting to log in, if you do not receive an email with your access code — or if you experience any issues entering the portal — please click here to request a new activation link.
For security purposes, your activation link is valid for 24 hours and must be accessed using the same email address where the link was delivered.
PLEASE NOTE: Your portal reset is a manual process, so you will not receive an immediate code. We try to respond within 24 hours, but requests are usually completed much faster.
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Celebrity Beyond - Ship Registry: Malta
Celebrity Beyond - Ship Registry: Malta